Returns and Refunds Policy
Thank you for shopping at salesarm thailand. If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that: The product was purchased in the last 7 days The product is in its original packaging The product isn't used or damaged
You have the receipt or proof of purchase
You obtained a Return Merchandise Number (RMN) from us Products that do not meet these criteria will not be considered for return. To obtain a Return Merchandise Number (RMN), contact us :
By Email : salesarmbiz@gmail.com
By Phone Number : +66 656495145
Send the product with its original packing and the receipt
or proof of purchase and the RMN number, along with a
note indicating whether you want to exchange the
product (and if so, what other product you want to order)
or a refund, to :
บริษัท เซลส์อาร์ม (ไทยแลนด์) จำกัด
36 ซ.จรัญสนิทวงศ์ 87 ถ.จรัญสนิทวงศ์
แขวงบางอ้อ เขตบางพลัด กรุงเทพฯ
10700
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from salesarm thailand.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Digital products
We issue refunds for digital products within 3 days of the original purchase of the product.
We issue refunds for digital products only under the following conditions :
- Product not delivered (if you haven't received the delivery email from us) Download issues (if you experience problems while downloading the product)
- Major defects. All our products are tested properly, but unexpected errors may occur.
- We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
- We do not guarantee that our products are fully compatible with any third-party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that are specified on the page of each product.
Contacting Us
If you have any questions about our Returns and Refunds Policy, please contact us using the information below.
By Email : salesarmbiz@gmail.com
By Phone Number : +66 656495145